Your Sales Assistant (YSA), a division of NCRI, is a software and development company that has been involved in internet marketing for over 25 years. As a software solution based company we continually strive to complement the efforts of our partners in business. Helping you succeed online, Your Sales Assistant (YSA) makes your website visitors feel as though they are visiting your facility in person. You can greet them, you can pre-qualify them for credit, and discuss - in real time - the kind of product and or service that would best suit their needs and budget. Headquartered in Angel Fire, New Mexico with offices located in Minnetonka, Minnesota, and Ft Meyers, Florida, YSA is a wholly owned, debt-free, privately held company. All offices and employees are located in the United States, and our representatives and engineers are never outsourced or off-shored to other countries. According to JupiterResearch, online chat features have increased online conversion rates by as much as 20 percent. Considering the average conversion rate is currently 2.4 percent (FireClick Index), and Forrester Research projects US retail e-commerce sales to grow to $334.7 billion by 2012, there is a tremendous opportunity for marketers to reach out to "intenders" who would convert if engaged by a site representative. The customer service experience by means of a phone call or email cannot compare to the interactivity of using Your Sales Assistant (YSA). Whereas using the phone you are limited to saying, "let me tell you," with (YSA) you are able to say "let me show you" or "let me do it for you. You can push URL's, co-browse Web pages, jointly fill-in forms, download/upload files, and even take over control of the customer's PC to resolve problems right away. These features are especially beneficial in a technical support situation. Our focus is on saving you time and money, a precious commodity in todays competitive world of sales and service. Offer your customers convenient and immediate access to your company by using (YSA) , and they'll be back to shop again. Relationships are cemented with your company; loyalty increases, and satisfied customers spread the word about your superior customer service. Your Sales Assistant, (YSA) is a software and development company that has been involved in internet marketing for over 25 years. As a software solution based company we continually strive to complement the efforts of our partners in business. Helping you succeed online, Your Sales Assistant (YSA) makes your website visitors feel as though they are visiting your facility in person. You can greet them, you can pre-qualify them for credit, and discuss - in real time - the kind of product and or service that would best suit their needs and budget.